We launched the weekly Continuity eGUIDE in 2003 with a vision to consolidate and communicate resources for the disciplines of BC, DR, and EM. Since then we have published over 640 editions and now publish on Wednesday twice a month. For more than 19 years we have worked to bring our industry together. It is our passion!

2024

Vol 688 – The Marks of An Effective Leader: 15 Core Characteristics

June 7, 2024

For almost 15 years since his 2009 book, Surviving the Pandemic, thought leader Bob Chandler has challenged the business world to pay attention, to reflect and to look ahead.

The starting assumption is that technical expertise and situational awareness are always important factors for leaders.

However, it is often less clear if or what types of personal “soft skills” are associated with effectiveness.

Vol 687 – 7 Tips for Strengthening Your Compliance Program

May 16, 2024

Having a compliance officer is vital within any organization because they ensure the company complies with regulatory standards. This role involves auditing internal procedures and managing risk assessments.

One survey suggests that 76% of enterprises don’t have an independent compliance department. This lack exposes them to significant risks, such as hefty fines and operational disruptions. Officers help navigate the complex legal landscape, and ensure the organization adheres to laws and regulations. It helps prevent potential legal troubles. Zac Amos lays out tips for working effectively with a compliance officer to ensure resilience for your organization.

Vol 686 – Risk & Crisis Managers, AI will replace you, if you don’t…

May 2, 2024

AI doesn’t have to be always right, it just has to be less wrong than humans.Risk management expert Alex Siderenko explains, “Every time I or one of my team members do a webinar on using AI for risk management, the only question that people ask is “how accurate is AI”. Every bloody time.

Humans are great at many things, but we can get tired, we can overlook details, we have blind spots to certain risks, and we have biases. AI, on the other hand, can handle huge datasets, large volumes of text and complex calculations without getting weary or overly biased. AI still makes mistakes. That isn’t the question. Does it make fewer or more mistakes than an alternative is the issue.

Vol 685 – Why Every Manager Should Speak Supply Chain

April 18, 2024

The societal and economic spasms of the early 2020s highlighted the crucial role of world-spanning supply chains in the modern global economy. Also, AI, automation, and digital tech will impact the future economy.

Respected MIT professor and author Yossi Sheffi explains that an understanding of how supply chains work, even at a relatively basic level, has always been beneficial to managers in any discipline. However, in today’s complex world, such knowledge has become foundational to running a company. Now, more than ever, managers of all stripes need to have a working knowledge of how supply chains function to ensure that their companies stay competitive in a volatile business environment

Vol 684 – Operational Resilience – Learn to Withstand Disruptions and Continue Operations!

April 4, 2024

Operational resilience is the ability of an organization to continue to operate and deliver its essential services in the event of an operational disruption. This can be caused by a variety of factors, such as natural disasters, technology and third-party failure, cyberattacks, or human error. The Resilience Association Chairman, Steve Yates, breaks it all down.

If you are tasked with operational resilience you will want to read Steve’s meaty resource-filled article. He explains Operational Resilience’s benefits, challenges, key components, and numerous global regulations.

Vol 683 – Transform Cybersecurity Decision-Making with Cyber Risk Quantification

March 21, 2024

As cyberattacks continue rapidly evolving, cybersecurity professionals and business leaders must grapple with increasingly complex — and expensive — incident response. Can cybersecurity risk quantification elevate their decision-making, improving their resiliency to threats?

Cyber risk quantification is the process of evaluating the potential financial impact of successful cyberattacks on an organization. It relies on various mathematical and probability-based calculations to generate a quantifiable measure of risk. You use data to generate and assign values to previously identified cyber threats, enabling you to categorize them.

Zac Amos explains how this works.

Vol 682 – The Power of Design-Build in a Post-Disaster Loss

March 7, 2024

In a major post-disaster loss, delivery speed is critical. Almost 50% of the claim cost is spent on business interruption. Companies know that for every hour or day they are shut down, a value of loss can be calculated. Finding new ways to reduce downtime makes a lot of sense.

Business continuity professionals may be called upon to help think through ”What-if” events that could cripple the company. Design-build construction replaces the traditional method which award separate contracts for design and construction. Design-build’s benefits in a post-loss environment should be considered during a holistic review. Recovery and reconstruction expert Jim Wills discusses outlines key issues and benefits.

Vol 681 – 10 Tips to Fight Compliance Fatigue

February 22, 2024

Compliance fatigue occurs when the constant pressure to meet regulatory and policy requirements overwhelms individuals or teams. Symptoms include decreased engagement, cutting corners and a general sense of burnout toward compliance tasks. In fields like business continuity, cybersecurity and crisis management, the stakes are high, and the regulatory landscape is ever-changing. This constant state of alert and adaptation can lead to fatigue.

In this article, Zac Amos shares actionable strategies to combat compliance fatigue. He discusses how to simplify processes, automate tasks, foster a supportive culture, and integrate compliance seamlessly into daily operations.

Vol 680 – 10 Predictions Impacting Organizational Resilience in 2024

February 9, 2024

Each year DRI makes ten annual predictions across a broad band of subject areas, all of which are resilience related. The “2024 Predictions Report” extrapolates the findings of the 2023 Trends Report into a set of predictions and discussion points.

The predictions follow the issues identified as important in the “DRI Annual Trends Report” discussed last month. Predictions usually cover technical, social, environmental, political, economic, health, legal and regulatory issues. Lyndon Bird’s executive summary highlights 10 key areas and provides a summary of the discussions found in the report.

Vol 679 – The 9th Annual Global Risk and Resilience Trends Report

January 18, 2024

Back in 2015 numerous consultancy and insurance reports looked at global business risks and made predictions for the year ahead. The reports didn’t utilize experience and expertise within the resilience community.

This was the catalyst for the DRI International’s 1st Annual Trends and Predictions report based on the opinions of the professional resilience community — “for the profession, by the profession” – business continuity, disaster recovery, crisis management, emergency management and eventually enterprise risk management and cyber security. Fast forward to 2023/24 and the launch of the 9th annual report across all industries and sectors. Lyndon Bird shares report highlights.

2023

Vol 678 – Fighting the Mentality of “Check the Box” Resilience

December 7, 2023

The work of resilience professionals can be difficult. Between the ever-changing threat landscape, the increasing reliance on technology, and the constant need to keep stakeholders engaged, the last thing needed is for leadership teams to have a check-the-box mentality.

Resilient Journey podcast host, Mark Hoffman, is joined by thought leader Jason Hoss in Episode 112. They discuss the challenges that resilience professionals often face when working for an organization that has a check-the-box approach to business continuity.

Vol 677 – Polycrisis – The Current State of the World

November 16, 2023

Global uncertainty over the past few years has birthed several new or recently rediscovered words. The first word was “permacrisis”, the Collins Dictionary’s word of the year for 2022. This year the world is abuzz with the latest new word – Polycrisis.

Global risks have shifted with a significant focus on three issues. Esteemed crisis management specialist, Regina Phelps, explains “polycrisis” and lays out actions that resilience professionals should be doing in response.