Culture Change is Key to Business Continuity Management

By David Honour

A shift seems to be taking place from disaster recovery-based attitudes to a more holistic business continuity management approach. The former focuses planning activities and budgetary spending upon business resumption and disaster recovery, while the latter has the main objective of preventing business interruption in the first place.

Business continuity management aims to proactively manage all business processes, assets, facilities, supply chains and human resources to ensure that, as far as feasible, the business will always function at its highest capacity. This is distinct from disaster recovery-based business continuity which concentrates on ensuring that contingency plans and procedures are in place to return to business as usual as soon as possible after a crisis. Business continuity management does not neglect disaster recovery, but sees it as a last resort.

However, as business continuity management develops it is coming up against a major obstruction in many organizations: Corporate culture.

This article provides a high-level overview of key change management techniques and sets the scene for further exploration of this area.

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About the Author
David Honour is editor of Continuity Central, the global portal for business continuity news and information. He has been involved in business continuity publishing for the past 12 years. In 1992, David became the editor of Business Continuity magazine, a position he held until leaving in 1998 to edit Survive magazine for contract publisher Informa plc. At the end of 1999, David was asked to join Adam Associates, a UK business continuity supplier, to edit and develop Global Continuity, the world's first news website for the business continuity industry. After two successful years David decided to leave to establish a new company, Portal Publishing Ltd, which, in March 2003, launched Continuity Central, a leading worldwide resource for business continuity news and jobs.