MESSAGEONE LAUNCHES MOST AFFORDABLE ENTERPRISE EMERGENCY NOTIFICATION & ESCALATION SERVICE

T. Rowe Price, Motorola, SunGard, Blue Cross Blue Shield of Florida Use Service to Alert and Find Any Person, Any Group, Anywhere, Any Time

AUSTIN, Texas - June 29, 2004 - MessageOne today announced AlertFind, the most affordable enterprise emergency notification and escalation service that does not require maintaining a separate contact database. Designed for executives and crisis management personnel, AlertFind locates any person, any group, anywhere, at any time, and securely delivers alerts and strategic information simultaneously across virtually every available communications device.

Enterprise Software Integration Key To Affordability

AlertFind is the only emergency notification and escalation service that integrates with key enterprise systems to enable companies to leverage existing contact information sources - rather than maintaining a stand alone emergency notification database that is costly, complex to maintain, and often outdated.

Specifically, AlertFind offers automatic synchronization with enterprise messaging systems (Microsoft Exchange and Lotus Notes); enterprise resource planning and human resource systems (PeopleSoft and SAP); disaster recovery planning software, as well as all other generic ODBC data sources. For example, commonly used "distribution lists" that exist within most enterprise messaging systems - department, location or team specific - are constantly changing and often the most accurate snapshot of how people and groups communicate within and outside an organization. The ability to base and model automated "call-trees" on these organic distribution lists significantly lowers system administration and maintenance costs, while ensuring the most up-to-date contact information.

Market Proven Across Growing Customer Base

AlertFind customers already include many leading global businesses, such as T. Rowe Price, SunGard, Blue Cross Blue Shield Florida, Motorola, Marriott, National Association of Chain Drugstores, BMI, Ameren and Sepracor.

"T. Rowe Price has integrated MessageOne's AlertFind into our overall crisis communication strategy," explained Blaise D'Ambrosio, Vice President, Global Continuity at T. Rowe Price. "AlertFind has been instrumental in helping us affordably and quickly alert and notify key individuals and groups. We have and will use AlertFind on a regular basis in a wide variety of scenarios - ranging from locating an individual to convening our senior executive crisis management teams in response to natural, technological or man-made crises."

"We developed AlertFind to enable enterprise leadership to quickly reach employees and other key contacts to maximize business continuity and ensure for their safety," said Satin Mirchandani, CEO of MessageOne. "Because emergency notification services rely on accurate data to be successful, we incorporated several unique features into AlertFind to make sure that our customers have current contact information on employees. In fact, AlertFind is the only service of its kind with comprehensive data synchronization enabling enterprises to easily keep their emergency information up to date by leveraging their existing data sources."

AlertFind: A Myriad of Use Cases & Scenarios

In addition to sophisticated electronic notification and escalation tools, AlertFind enables users to easily set up and manage key functions including automatic conference call bridging and virtual roll-call to ascertain employee health and safety status - a valuable tool that can be used in scenarios such as a fire, hurricane, tornados or other natural or man-made disasters.

Effective for broadcasting to thousands of people, it is also designed for group broadcasts to enable predetermined people, in a department for example, to receive a particular message, such as "the server is down, can you fix it?" To facilitate maintaining Emergency Notification lists, AlertFind is synched up with an organization's email system for the most up-to-date contact information.

"Emergency notification services are only as good as the contact information they use," said noted communication and messaging expert, Michael Osterman, President of Osterman Research. "Maintaining the accuracy and maintenance of that data is a major problem because contact information changes on a regular basis. MessageOne solves that problem by integrating AlertFind with a customer's existing employee information sources, such as email, to leverage the accuracy of that data and ensure successful delivery of urgent messages."

Additional AlertFind Features & Functionality

AlertFind automates and accelerates the time-consuming, manual "call-tree" process commonly used by companies to communicate urgent information to their employees, customers, partners, suppliers and other key constituents.

AlertFind creates emergency notification lists based on both administrator and user preferences for devices (pagers, cell phones, home phones, SMS - Short Messaging Service, email and Blackberry devices) and their preferred order for escalation, based on time of day and day of the week. If individuals cannot be reached via their primary communications device, AlertFind automatically contacts an alternate based on a pre-determined preference.

Compared to competitive offerings, AlertFind provides the most complete audit detail of all system activity on a real-time and historical basis. Audit details include information on who has been contacted through which device(s), how many attempts were made and when, and if the notification attempt was successfully completed, delivered, received and/or proactively acknowledged.

AlertFind is the only emergency notification service hosted from world-class data centers, in partnership with IBM (NYSE: IBM) and SunGard, to ensure organizations receive the highest level of reliability. AlertFind also allows for optional end user self-administration of emergency contact and notification information. With no hardware or software to install, AlertFind can be deployed and configured on an enterprise-wide basis in just hours.

Pricing and Availability

AlertFind is available immediately directly from MessageOne or through OEM relationships with key partners SunGard Availability Services (NYSE: SDS) and IBM's Business Continuity & Recovery Services, starting at $500 per month for an enterprise. In addition, AlertFind can be integrated with MessageOne's other award-winning products including Emergency Messaging System (EMS) designed to ensure highest enterprise email continuity.

About MessageOne

Founded by Adam Dell, MessageOne (www.messageone.com) is headquartered in Austin, Texas, and is the leading provider of affordable enterprise continuity, disaster recovery and crisis communication solutions for global businesses. MessageOne's Emergency Messaging System (EMS) is a highly scalable, extremely affordable standby messaging system built on Linux. MessageOne's AlertFind is the leading enterprise emergency notification and escalation platform. MessageOne customers include: Motorola, CIT, CC West and Young Broadcasting.