"A Sales Pitch for Corporate Survival", A. Berman. (CPM, Vol 2, 7, p. 26) Before you hang a 'sold' sign on your business continuity plan, consider what it doesn't cover. You may need to promote enterprise-wide preparedness, and sell it hard.
"Accounting for Business Continuity", L. Johnson. (CPM, Vol 2, 4, p. 20) How major accounting firms figure into continuity planning.
"Auditing Business Recovery Plans", D. Arber. (DRJ, Vol 10, 1, p. 72) Taking an auditory position, this article displays techniques of reexamining an established disaster recovery plan.
"Budgeting Basics", C. Jackson, M. Carey. (CPM, Vol 2, 8, p. 18) Ensuring that budgets include a quantifiable commitment to continuity necessitates clear answers to tough questions. When a corporate commitment to contingency planning is made, planners shouldn't be left entreating those who control funds.
"Business Impact Analysis Software Positively Impacts Business", R. Roberts. (CPM, Vol 2, 3, p. 30)
"How to Develop a Comprehensive Business Resumption Plan", C. Glancy, P. Stamieszkin. (DRJ, Vol 10, 3, p. 29) Business Resumption Plans at large corporations go through many phases of development. The authors offer ideas on how to communicate and prepare for management's criticisms and involvement.
"How to Plan for Enterprise-wide Business & Service Continuity", P. Moore. (DRG, 1997, p. 13)
"Industry Leaders Offer Perspectives, Predictions", B. Vouglas. (CPM, Vol 2, 8, p. 10) Three industry experts answer tough questions posed by Contingency Planning & Management readers and CPM '97 attendees, sharing their views on the current status of the business continuity profession and their visions for its future.
"Lessons in Leaving", R. Giacalone. (SM, Mar. 1997, p. 61) Exit surveys provide a unique opportunity for security managers to assess their organizations' vulnerability to specific threats.
"Managing Change as a Factor of Success", D. Effgen. (DRJ, Vol 10, 1, p. 20) Keeping up with the times is an element of successful business; likewise, planning for changes in the industry itself is necessary.
"Quest for Quality", D. Cassell, B. Vouglas, H. Dettmer, D. Ledbetter, S. Crimando. (CPM, Vol 2, 5, p. 20) Plan on Continuous Improvement.
"When Disaster Strikes", B. Wilson. (DRJ, Vol 10, 2, p. 80) The author stresses the importance of DR planning for all businesses.

BUSINESS CONTINUITY PLANNING
Special Considerations

"Defending against Cosmic Calamity", B. Shorthouse. (DRJ, Vol 10, 4, p.32) Although asteroids and comets are rare occurrences, they still pose a threat to various levels of our industry, from the small business all the way to the national government.
"Environmental Management Systems: Plotting a Profitable Course", K. Coyne. (ES, Vol 10, 5, p. 29) The environment is making its way to the boardroom by way of the bottom line. A new topdown focus on proactive environmental management moves beyond compliance to consider the impact of environmental practices on a company's profit picture.
"Human Error: But Which Human?", R. Bias, D. Gillan. (DRJ, Vol 10, 3, p. 43) Human error is an enevitable aspect of our environment. This article addresses issues of why mistakes happen and tells how to reduce occurrences of errors.
"Keeping a Lid on Hurricane Risk", M. Burke. (RM, Vol 44, 5, p. 29) Conventional wisdom held that applying risk identification, assessment and improvement techniques to hurricane risks provided limited value.
"People, Paper, Data: Disaster Planning for Libraries", G. Robertson. (DRJ, Vol 10, 1, p. 38) Cautionary measures set up in DR planning go beyond the business community, as this article stresses. Libraries are also vunerable to high level of terrorism and natural disasters.
"Planning for Manufacturing Operations", C. Emerson. (DRG, 1997, p. 23)
"Risk management regulations of 1996: Why is this a community relations issue?", S. Chaloux. (ES, Vol 10, 4, p. 40) The US EPA's Risk Management Regulations will require approximately 66,000 facilites nationwide to identify and disclose information about hazard assessments.
"Rocking and Rolling: Earthquakes Outside California", J. Tornese, V. Lawson. (RM, Vol 44, 5, p. 21) The earthquake risk in California is well known, but this exposure also needs to be addressed in other parts of North America.
"Seven Elements Make Up Strike Contingency Plan", (Sec, Vol 34, 9, p. 82) Strike Contingency Plans.
"Strike Strategy", M. Herman. (CPM, Vol 2, 6, p. 17) Ways to ensure that, when the courts make awards to the victims of labor dispute violence, your company's not handed the bill.
"This is FEMA", (DRG, 1997, p. 10)

BUSINESS CONTINUITY SERVICES

"Business Continuity Planning: New Choices in Alternative Site Selection", A. Pickren. (DRJ, Vol 10, 3, p. 10) This article identifies common misconceptions regarding selection of alternative sites and explores options for designing your own plans.
"OmniCentric Hotsites: Local Access to Global Continuity", J. Powell. (DRJ, Vol 10, 1, p. 26) With the changing concept of a global economy, the business industry is changing with the times. In addition, the traditional hotsite has also changed.
"Print & Mail Business Recovery Services", B. Rider. (DRJ, Vol 10, 3, p. 22) Print & Mail services are crucial portions of a business' service relations with its customers. This article stresses the importance of maintaining a working DR plan for this segment of your business.
"Printing and Mailing Recovery Services Deliver Cash Flow", M. Simonelli. (CPM, Vol 2, 7, p. 30)
"The Hidden Costs of In-House Disaster Recovery", B. Cronin. (DRJ, Vol 10, 4, p. 72) The author discusses the major costs of maintaining a hot-site.
"What to Consider Before Entering into a Computer Service Agreement", W. Beaumont. (EMI, Vol 17, 4, p. 43) Computer service and support are at the top of the priority list for most IS executives today, and well they should be -- any computer downtime can seriously cripple business operations.

CRISIS RESPONSE & COMMUNICATIONS

"A New Player in Crisis Management: The Internet", B. MacKay. (DRG, 1997, p. 40)
"Emergency Communications Reflect Pro-active Approach", (Sec, Vol 34, 10, p. 65)
"Emergency Prepardeness & Response Procedures Training", D. Battle. (DRJ, Vol 10, 1, p. 57) This article outlines sample approaches towards various emergency situations.
"Emergency Response Planning Guidelines: A Step-by-step Approach", D. Petroff. (ES , Vol 10, 2, p. 26)
"Good Communications in Bad Situations", T. Ging. (CPM, Vol 2, 6, p. 14) Efficient and effective collection and dissemination of information can be enough of a challenge under ordinary circumstances. Yet, when times are at their worst - amid chaos of a business crisis - communications practices must be at their best.
"New Help for Emergency Medical Response", (Sec, Vol 34, 1, p. 47)
"The 21st Century Emergency Operations Center", D. Serina, P. Coleman. (DRJ, Vol 10, 4, p. 92) The authors propose a new outlook towards the use of EOCs for your company.
"The Use of ICS in the Calabasas-Malibu Fire", D. Serina, S. Alexander, G. Mutch. (DRJ, Vol 10, 1, p. 16) The wildfires that struck California in October 1996 proved a testing factor for many established DR guidelines in the area.
"Thorough Planning Key Plan For Emergency Command Center", (Sec, Vol 34, 8, p. 67)

CRISIS & EMERGENCY PLANNING

"Booking Your Next Disaster", E. Joyce, L. Hurth. (SM, Nov. 1997, p. 47) Security managers can save lives and property by writing a strong emergency response manual.
"Contained Response: Environmental Emergency Planning", G. Bridegan, D. Chilcutt, B. Basehart, M. Dickerson. (RM, Vol 44, 5, p. 40) Environmental emergencies represent significant disaster management and regulatory challenges for many organizations, so it is important for risk managers to analyze their companies' prevention and recovery procedures.
"Don't Look Now, But You Are Having a Crisis", S. Goldman, D. Traverso. (RM, Vol 44, 7, p. 42) To address the immediate and long-term consequences of disastrous events, it is important for every company to set upcrisis management and recovery plans to prevent economic and intrinsic loss, and communications plans to safeguard trust and credibility.
"Emergency Management: Implementing a New Strategy", G. Indelicato. (ES, Vol 10, 6, p. 47)
"In-plant Emergency Response Training: Technical Matters and Technique", T. Wray. (ES, Vol 10, 2, p. 28)
"Just Leverage It!", L. Lang. (ES, Vol 10, 3, p. 16) Leverage the potential of project data with GIS.
"The Socio-Technical Model for Business Recovery and Continuity in a Crisis", P. Harvey, A. Wood. (Surv, Nov. 1997, p. 13) Successful crisis management training for the emergency services points the way for businesses.
"To Fail to Plan is a Plan to Fail", R. Bloomfield. (Surv, Nov. 1997, p. 11) A structured approach to crisis management is essential particularly across an international arena.
"Training With the Professionals", J. Busby. (Surv, Nov. 1997, p. 20) The success of crisis management training for the emergency services points the way for businesses.
"What a Disaster! … or Not?", M. Simonelli. (CPM, Vol 2, 7, p. 14) Declaring a disaster prematurely, too late, or not at all could do more harm than the disaster itself.

DATA & VOICE COMMUNICATIONS

"Cutting Off Hackers' Connections", H. Becker. (SM, Apr. 1997, p. 73) By understanding the technologies at work in a corporate telecommunications system, security managers can better protect a company's flow of information.
"Frame Relay as a Transport Protocol", D. Domike. (EMI, Vol 17, 4, p. 33) Through the deployment of the digital network services and the proliferation of LANs, frame relay has grown quickly due to its fast, efficient and inexpensive handling of multiple protocol environments.
"LAN, Wan Designs Grow; Is Network Computer 'Next?", B. Zalud. (Sec, Vol 34, 8, p. 55)
"Managing A Remote Client/Server Environment", S. Larry. (EMI, Vol 17, 1, p. 21) Business networks have, historically, been host-centric in nature. There were many remote sites, all communicating with a central host, where all the intelligence resided.
"Network Backup and Recovery", J. Latchford. (EMI, Vol 17, 3, p. 49) Two-thirds of all companies in the US have mission-critical operations running on local networks. As a result, the need for backup and disaster recovery of distributed and/or networked system environments is more important than ever before.
"Restructuring The Organization In An Integrated Network Environment", C. Matthews. (EMI, Vol 17, 1, p. 39) The structure of network organizations has always mirrored the network itself. The migration to distributed computing and client/server environments has created the need to merge the knowledge of two distinct organizations in MIS.
"Too Much Technology Can Cause Information Gridlock", P. Newton. (EMI, Vol 17, 1, p. 43) Companies are embarking on new client/server projects and investing in the latest technologies without considering the associated costs of offloading their mission-critical applications, retraining staff and managing increasingly complex IT environments.

DATA BACKUP & RECOVERY

"Adding Disaster Tolerance to Computer Systems", R. Glorioso. (DRJ, Vol 10, 4, p. 88) This article focuses on the differences between the various types of disaster tolerant computing systems by examining the intricate details within the systems.
"Disk Array Saves the Day", A. Lehman. (CPM, Vol 2, 6, p. 23) Automated redundancy ensures data availability.
"Electronic Vaulting Mirrors Data Life", J. Lindeman. (CPM, Vol 2, 6, p. 25) A big leap for recovery technology.
"Enterprise Data Backup and Recovery Planning: A Business Processes View", A. Jamoussi. (EMI, Vol 17, 4, p.12) The absolute necessity of properly safeguarding critical corporate data has been well documented. Most network managers regard it as one of the most urgent information technology issues today.
"LAN Recovery: Same Game. New Rules", T. Harris. (DRG, 1997, p. 45)
"Managing Change With Change Management ForThe Enterprise", T. Crosby. (EMI, Vol. 17, 5 p. 51) If change is the only constant in Enterprise Management, then what do you need to constantly manage that change?
"Minimize Loss, Maximize Recovery", S. Hanley. (CPM, Vol 2, 6, p. 21) Make strategy and policy a priority.
"Multi-Plantation Data Storage Management", L. Stevens. (EMI, Vol 17, 5, p. 41) Virtually every IS manager is aware that the amount of data stored on the mainframe is growing alarmingly quick.
"Out of Business? Questions You Should Ask About Offsite Data Protection", E. Golden. (DRG, 1997, p. 34)
"Performance Hierarchy of Disaster Recovery Solutions", E. Baker, G. Van Hise, S. Luko. (DRJ, Vol 10, 3, p. 13) This article offers a new strategy for preparation of DR planning.
"The Many Phases of Strategic Recovery", M. Pearce. (CPM, Vol 2, 5, p. 14) Commitment to business recovery must fully account for the natural stages of extraordinary times.
"Three Days, One Goal", M. Miora. (CPM , Vol 2, 8, p. 30) Small computers continue big functions for short durations.
"Wax Attacks", S. Hanley. (DRJ, Vol 10, 1, p. 30) Hurricane Fran triggered various types of catastrophes, from major life-threatening situations to the loss of data from computers. This article relates a case study of the recovery of information from damage created during the hurricane's landfall.
"Wishing You a Speedy Recovery", C. Spencer. (DRJ, Vol 10, 4, p. 44) Changes in technologies and the computer industry has permitted the potential for greater problems and disasters. The author focuses on the mishaps that may occur to your company's system.

DATA SECURITY & VITAL RECORDS

"Catching Network Chicanery", P. Proctor. (SM, Feb. 1997, p. 67) Intrusion detection systems can help secure the corporate network.
"Cleansing Your Computer's Palate", A. Thompson. (SM, July 1997, p. 101) These antivirus tips can prevent your company's data from being eaten by malicious code.
"Computer Information Insecurity", R. Power. (CPM, Vol 2, 3, p. 17) Issues and Answers Underscore Current and Future Dangers.
"Confessions of a Hard Drive", K. Sharrar, J. Granado. (SM, Mar. 1997, p. 73) Investigators who know what to do can make computers tell all.
"Crucial Care for Vital Records", M. Vincent. (CPM, Vol 2, 4, p. 16) Protecting the records necessary to ensure an organization's survival should be viewed as another form of required business insurance.
"Crypto!", P. Morris, P. Robinson, S. Gold, B. Rothke, J. Coker, P. Brown, A. Davies. (ISN, Oct. 1997, p. 16) In this cover story, we look at what encryption is, what the difference is between the various types of encryption, what the issues are when looking at different encryption products and what solutions you should be choosing for different problems.
"Cyber Terrorism", P. Morris, S. Gold. (ISN, July 1997, p. 22) Cyber Terrorism takes many forms. Although we are a nation essentially at peace, we are under attack in the heartlands of our commercial organizations.
"Data Wrapping Technique Aims At Enterprise-wide ID Security", (Sec, Vol 34, 10, p. 45) Technique Aims at Protecting Data Bases.
"E-Commerce: New Security, New Threats", B. Zalud. (Sec, Vol 34, 6, p. 93) E-Commerce threats.
"Encryption Has Come A Way Since Julius Caesar's System", (Sec, Vol 34, 12, p. 81) Encryption evolution.
"Internet Security: Letting Only The Good Guys In", L. Stevens. (EMI, Vol 17, 5, p. 12) The Internet and intranets offer enormous challenges when it comes to security of data.
"Lock-downs Lock Out Computer Theft", (Sec, Vol 34, 2, p. 14) It's cyberwar. But in corporate hallways and college classrooms, it's more often simple thievery.
"Records Storage Solutions", A. Ryan. (CPM, Vol 2, 9, p. 10) An information management company is an extension of your own. When a suitable match is made, off-site providers can better ensure your company's survival and offer cost-effective, long-term solutions.
"Safeguarding Trade Secrets", M. Budden. (SM, Mar. 1997, p. 87) Understanding these guidelines can help companies protect valuable proprietary information.
"Security on the Web", W. Uttenweiler. (ISN, Aug. 1997, p. 42) The Web is an ocean of information. William Uttenweiler shows you how to navigate it safely.
"Senior Executives' Attitudes to Computer Security", (ISN, Nov. 1997, p. 18) As major changes are about to impact on the business community as a result of technological developments, how many senior executives understand the technology issues and the impact that they will have on the prosperity of their companies?
"Smoking Out the Facts on Firewalls", A. Thompson. (SM, Jan. 1997, p.24) Find out what makes a firewall right for your site.
"Smooth Moves", P. Rothstein. (CPM, Vol 2, 5, p. 17) Some of the most successful moves have been little more than activations of customized versions of the operation's disaster recovery plan.
"Solving Storage Management Issues for Today's Open, Net-worked Computing Environment", V. Vollmar. (DRJ, Vol 10, 2, p. 28) New avenues have opened opportunities for loss of data with the increasing evolving computer revolution. New security trends and considerations are examined in this article.
"System Maintenance That Sings", E. Truncer, S. Field. (SM, Mar. 1997, p. 95) Security managers must orchestrate maintenance strategies on security hardware and software for total system harmony.
"The Big Macro Attack", C. Roll. (SM, July 1997, p. 107) Macro viruses represent a growing threat, and companies must fine-tune their virus protection to avoid this new data danger.
"The Spy Who Came to Work", R. Capps. (SM, Feb. 1997, p. 46) Security managers must seek ways to involve employees in identifying and protecting high-risk information.
"Tracking Down Trouble", E. Nowak, W. Ingersoll. (SM, Feb. 1997, p. 63) Auditing a corporate computer network is essential in today's high-stakes electronic environment.
"Trading Securely on the Internet", (ISN, Sept. 1997, p. 16) Projections say that by the Year 2000 Internet trade will have reached some $66 billion. We consider how we can do business safely in an increasingly vulnerable marketplace.
"Vital Records Protection Issues", P. Moore. (DRJ, Vol 10, 3, p. 26) Recent events have affected the off-site, alternative storage industry. This article offers various criteria to keep in mind when selecting such off-site storage facilities.
"Weaving a Secure Web", L. Stein. (SM, Sept. 1997, p. 72) Companies can follow these practical steps to protect their corporate Web sites.
"Where is our data?", (ISN, Aug. 1997, p. 18) The world may be shrinking and the age of the global village may be upon us, but it is a global village where everyone else knows your affairs.

FACILITY:
Design, Security, Protection, Restoration

"5 Basic Types of Approaches to Campus Security", M. Pander, R. Nielsen. (S&S, 1997, p. 13)
"An All Around Look at Securing Healthcare Facilities Today", A. Person. (S&S, 1997, p. 15)
"Continuity by Design", J. Hale. (CPM, Vol 2, 8, p. 24) A building or addition designed with business continuity in mind ensures that architecture supports your corporate structure and contingency plans.
"Designing for Disaster", (S&S, 1997, p. 5) Recent events including Hurricane Andrew and the Oklahoma and Centennial Park Bombings raise concerns over building safety in the face of terrorism and natural disasters.
"Evaluating Internal Controls", W. Floyd. (SM, Feb. 1997, p. 79) A review of internal controls can yield surprising results, giving management the information it needs to bolster both security and the bottom line.
"Fires in the Sky", W. Kerr. (RM, Vol 44, 3, p. 24) Even the most well-engineered buildings with elaborate power protection systems are not immune to the risk of fire. Any electrical system, no matter how old or new, can fail without regular maintenance.
"Flexible Security", (Sec, Vol 34, 10, p. 14) Retrofit Adds Integration.
"Hard Lessons in School Security", B. Hylton, K. Trump. (SM, Dec. 1997, p. 29) Schools must stop playing politics and employ professional security practices to combat the threats they face.
"Heading Off the Liability Headache", R. Schmedlen. (SM, Aug. 1997, p. 79) Companies can increase their chances of defeating premises security lawsuits by using these strategies.
"Here's Looking at You, Kid", S. Keller. (SM, Aug. 1997, p. 56) Securing the company day-care center presents new challenges for the corporate security department.
"Hospital Retrofits Fire Safety System", (S&S, 1997, p. 25)
"How to Reduce Glassbreak-Related Injuries", S. Trundle. (WP, 1997, p. 26) Laminated glass and applied window film increase safety and security.
"If These Walls Could Talk", M. Arata. (SM, Dec. 1997, p. 113) A building's walls won't volunteer information about their structure to help during a security project, but the facilities manager will -- if asked.
"Imaging All the People", J. Hershkowitz. (SM, Aug. 1997, p. 73) ID technologies and formats are keeping pace with a society that increasingly demands proof of a person's credentials rather than proof of his character.
"Integration Gaining Ground Against AHJ Resistance", (Sec , Vol 34, 3, p. 41) Fire Integration Gains
"Integration Impacts Building Fire and Life Safety Systems", B. Zalud. (Sec, Vol 34, 8, p. 20) Life Safety Plans, Purchases
"It's In the Mail", E. Seuter. (SM, May 1997, p. 23) The right technology can help protect a company against mail bombs as long as the security manager understands its limitations.
"Keeping the Workplace Safe: A Challenge for Security", M. Maggio. (Sec , Vol 34, 3, p. 49)
"New Course for School Security", J. Robinson. (SM, Dec. 1997, p. 35) Cooperation between security, social services, and community can enhance school security.
"No Room for Liability", J. Osborn, S. DePasquale. (SM, June 1997, p. 36) By exercising proper care, hotels should have no reservations about security.
"Power Protection", J. Rogers. (CPM, Vol 2, 1, p. 19) Whatever the power problem -- too much, too little, or too noisy -- appropriate countermeasures can short-circuit the risks inherent in relying on electricity for business continuity.
"Protecting a Legacy: The Getty's Fire System", (Sec, Vol 34, 12, p. 39 ) Getty museum fire system designed to protect legacy
"Restoration Anticipation", K. Torrey. (CPM, Vol 2, 7, p. 21) However extensive property damage may be in the aftermath of disaster, restoration is often faster and cheaper than replacement - provided it's timely and approached wisely.
"Security as the Cornerstone", P. Lennon. (CPM, Vol 2, 2, p. 19) Security-conscious building design serves as a solid foundation for built-in employee and resource protection.
"Security's Changing Future", S. Harowitz. (SM, Jan. 1997, p. 45) The coalescing of new forces -- corporate, societal, and technological -- is transforming how security departments function.
"Size, Precision, Automation Improve Bomb/Metal Tech", (Sec, Vol 34, 10, p. 16) Bomb Detection Advances.
"Spotlight on... Post Disaster Recovery", (Surv, Aug. 1997, p. 30) We know about planning, insurance and off site recovery options, but what about the physical aspects of restoring your business?
"Structural Hazards Hiding", D. Adler, C. Roberge. (CPM, Vol 2, 1, p. 15) Design, construction, or owners-induced physical deficiencies of a building aren't always easily detected. Periodic check-ups from qualified engineers can ensure a business' structural integrity.
"Systems Integration: Is it for You?", M. David. (WP, 1997, p. 20) Choosing when and how to integrate multiple building systems requires careful consideration and risk evaluation.
"Taking the Guesswork Out of Reliable Systems Operation", J. Standish, W. Cooper. (WP, 1997, p. 10) Computer modeling keeps facility uptime at a high through formal risk assessments.
"The Vital Signs of Life Safety", G. Gilbert. (SM, Jan. 1997, p.32) An effective life-safety program integrates several fire-detection technologies to help security respond to a fire before it becomes an emergency.
"Weighing the Costs of Security", G. Gower. (SM, July 1997, p. 120) The government is trying to find a new post-Cold War balance between the need for secrecy and the public's right to know.

HUMAN CONCERNS,
Awareness, Planning & Training

"Disaster Recovery Team Players", R. Borzyckowski. (CPM, Vol 2, 9, p. 24) Since the recovery planner's function in business continuity is both up front and behind-the-scenes, planners must be able to create and maintain a plan as well as foster strong, independent and interdependent recovery teams.
"Enhancing Senior Management Awareness", R. Iyer, R. Garcia Diez. (DRJ, Vol 10, 2, p. 11) This article discusses various ways individuals in senior management can revise their personal strategies to benefit the industry of business continuity as a whole.
"Selling Employees on Business Continuity", J. Nolan. (CPM, Vol 2, 9, p. 20) Selling employees on business continuity is like walking a tightrope - you need to be able to balance business recovery needs with day-to-day business needs, tolerable risk with available resources, and persistence with patience.
"Successful Succession", V. Buzzotta, R. Lefton. (CPM, Vol 2, 4, p. 13) A common sense approach to leadership continuity.
"The Care and Feeding of the Disaster Recovery Culture", N. Harris. (DRG, 1997, p. 19)
"The Disaster 'Human Factors' Continuum", S. CrimandoJ. Steinberg. (DRG, 1997, p. 37)
"Training your Business Continuity Teams", R. Iyer, R. Garcia Diez. (DRJ, Vol 10, 3, p. 35) This article outlines phases of training for the business continuity team. Items highlighted are pre-planning, planning, post-plan development, and pre-exercise phases.
"Training Your Employees AFTER the Disaster Recovery & Business Continuity Plan Development", R. Garcia Diez, R. Iyer. (DRJ, Vol 10, 1, p. 35) The authors stress the importance of employee awareness of an established DR plan; employee participation can be essential to a business' survival.