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AWARDS & CONFERENCES
"Contingency Planning
& Management's 1999 Hall of Fame Nominees", (CPM, Vol
4, 1, p. 26) Contingency Planning & Management is proud to present
the nominees for the 1999 Contingency Planning & Management Hall of
Fame.
"EMPREP '99: Back by Popular Demand",
N. Rhoden. (DRJ, Vol 12, 2, p. 97) EMPREP '99, the third U.S. Emergency
Preparedness and Disaster Response Exhibition and Seminar, will be held
on June 17-18, 1999, at the MIPRO Exhibition Hall in Tokyo, Japan. This
popular event will feature promotional themes and seminars related to
the planning, preparations, survival and restoration of services after
natural disasters such as fire, earthquake, or floods.
"Fall World, Orlando 1999", (DRJ,
Vol 12, 2, p. 81) September brings another conference to southern Florida:
DRJ's 11th International Disaster Recovery Symposium and Exhibition, an
opportunity not to miss out on!
"Hurricane Floyd Provides Conference Attendees
Real-Time Contingency Planning Experience", (DRJ, Vol 12,
4, p. 38) More than a thousand contingency planners were able to witness
contingency plans being implemented as public and private sectors dealt
with Hurricane Floyd's potential threat.
"Peer Leadership: CPM Inducts Sophomore-Year
Hall of Fame Winners", V. Van Gilson. (CPM, Vol 4, 6, p. 27)
Join us in congratulating our inductees for the second annual Contingency
Planning & Management Hall of Fame.
"Show Me the Pictures!", (CPM,
Vol 4, 6, p. 32) CPM '99 in New Orleans, LA, jazzed up contingency planning
with its proactive planning message. Revisit CPM '99 with us.
"Spring World 1999: The Biggest Yet",
D. Smith. (DRJ, Vol 12, 2, p. 28) This article highlights one of the largest
conferences for contingency planning professionals.
"The 11th Annual Corporate Contingency Planning
Seminar & Exhibition", (DRJ, Vol 12, 4, p. 59) The industry's
best display of disaster recovery information plays out in San Diego,
CA on March 19-22 2000, providing vital information, networking opportunities,
and much more!
CASE STUDIES
"A Close Shave",
V. Van Gilson. (CPM, Vol 4, 6, p. 10) Gilllette Management Inc. cut it
close during Hurricane Georges. Weathering the storm well is a direct
result of solid planning and smooth execution.
"Carnivalesque Contingency Planning",
V. Van Gilson. (CPM, Vol 4, 4, p. 10) Blaine Kerns Mardi Gras World
is the business behind many of the floats in New Orleans annual
Fat Tuesday parade. Protecting business processes for this creative company
requires creative planning.
"Cat Teams: Claims Handlers Hitting the Spot",
P. Feldman. (RM, Oct. Sup. 99, p. 15) In the catastrophe claims business,
speed, reliability and depth of resources are key. A conversation with
a claims specialist from GAB Robins.
"Don't Stop the Presses!", V.
Van Gilson. (CPM, Vol 4, 2, p. 12) It takes more than a mere hundred-year
flood to keep the Grand Forks Herald from printing and reaching the residents
of Grand Forks, ND. How much more? Since they havent missed a day
yet, in spite of fire and flood, we may never know.
"Economy, Businesses Hit Hard by May Twisters",
J. Ballman. (DRJ, Vol 12 , 3, p. 20) An estimated $1.1 billion in damages
occurred when massive tornadoes cut paths of destruction across Oklahoma
and Kansas. As many as 76 tornadoes hit the region on May 3, spawned from
"supercell" thunderstorms that formed during the late afternoon.
"Fire Protection Finds a Home",
P. Schneider. (SM, May 99, p. 77) Protection professionals at this historic
New York site reveal how they doused concerns over fire safety without
igniting a budget battle.
"Getting Into It", V. Van Gilson.
(CPM, Vol 4, 8, p. 10) At Toyota Motor Sales, U.S.A., contingency planners
are driving a comprehensive planning program into the organization through
associates' proactive participation.
"Hurricane Floyd Testimonials",
J. Ballman. (DRJ, Vol 12, 4, p. 30) After delivering only a glancing blow
to Florida and Georgia, Hurricane Floyd slammed into North Carolina, causing
that state's costliest natural disaster
Comdisco, IBM, and SunGard
provide additional commentary in this special report.
"Hurricane Testimonials", (DRJ,
Vol 12, 1, p. 32) Three companies affected by Hurricane Georges in the
Southern U.S. tell their stories.
"It Wasn't a Hurricane or an Earthquake,
But For Some E-Commerce Businesses It Might As Well Have Been
",
R. Freedman. (DRJ, Vol 12 , 3, p. 26) It doesn't have to be a level 5
Hurricane or measure 7.0 on the Richter scale to be considered a major
disaster anymore. On June 14th, eBay executives, employees, traders, investors,
the media, and the world watched as eBay stock value plummeted by $4 billion
dollars.
"Keeping Your Event on Track",
A. Longmore-Etheridge , P. Thompson. (SM, Jul. 99, p. 40) As the organizers
of the U.S. National Drag Race Championships have learned, putting security
in the front seat during planning can keep any event on track.
"Lessons From Taiwan", A. Craig.
(SURV, Nov. 99, p. 37) Three excellent examples of business continuity
in practice from the Taiwan earthquake.
"Look What the Wind Blew In",
C. Salerno. (CPM, Vol 4, 9, p. 10) Emergency recovery planning is a team
effort at the Delta Center in Salt Lake City, home to the Utah Jazz. On
a gray afternoon in August, the Center played host to a most unwelcome
opponent, one conspicuously absent from every roster.
"More than a Wing and a Prayer",
T. Anderson. (SM, Jul. 99, p. 102) Miami International Airport takes a
creative partnership approach to problem solving.
"Nashville Tornadoes Test NationsBank's Contingency
Preparedness Plan", C. Wallen. (DRJ, Vol 12 , 3, p. 30) When
two separate tornadoes tore through downtown Nashville, TN, on the afternoon
of April 16, they damaged five of NationsBank's facilities, including
our regional check processing facility. There were many tense moments
that night for many people in the Nashville area, which was declared a
federal disaster area with more than $100 million in damage.
"Pentagon Engaged to Save World's Largest
Video Billboard", J. Scibetta. (DRJ, Vol 12, 4, p. 16) When
ABC's "Good Morning America" debuted in their new Times Square
studio on September 13, one of the program's main features - a huge electronic
billboard outside the studio - was nearly a no-show.
"Ready to React", T. Scott. (SM,
Jan. 99, p. 36 ) Because of its size and remote location, the security
team at Dow Chemical Company's Texas Operations must be self-sufficient
and prepared to handle any emergency.
"Staying Calm Before the Storm",
P. Locke. (SM, Oct. 99, p. 59) In Dearborn, Michigan, public and private
forces took advantage of calm times to prepare for the inevitable storm.
"Taiwan Hit by Devastating Quake",
D. Smith. (DRJ, Vol 12, 4, p. 66) This photo essay outlines some of the
ramifications of the September 21st earthquake.
"The Disruption Zone", C. Salerno.
(CPM, Vol 4, 9, p. 32) This collection of strange and amusing business
disruptions takes the scope of contingency planning to a whole other dimension.
"The Iceman Cometh", K. Pristanski
. (SM, Feb. 99, p. 93) This small hospital learned valuable disaster management
lessons when it was called on to help the community survive in the aftermath
of an ice storm.
"There's No Sun Up in the Sky",
T. Anderson. (SM, Sep. 99, p. 64) Contingency planning lessons from the
worst tornadoes in 50 years.
"Tic-Tac-Tornado", W. Jones.
(DRJ, Vol 12, 2, p. 94) This game of hit and miss took place in Columbia,
Missouri around 2:15 a.m. on November 10, 1998. As I lay sleeping, I was
awakened by the weather alarms nearby.
"Tornado Tests Utah's State Human Services
Continuity Plan", B. Rojas. (DRJ, Vol 12, 4, p. 86) When a
tornado touched down in Salt Lake City on August 11, consultant Michael
Helmantoler was hard at work fine-tuning the State Department of Human
Services contingency plans. Although the plans weren't complete, Helmantoler
was able to use information in the plan to help an injured employee.
"Welcome...You've Got Security",
D. Neeley. (SM, Sep. 99, p. 121) How America Online's security team handles
challenges at its Virginia headquarters.
CRISIS COMMUNICATIONS & RESPONSE
"Bloodborne Pathogens
Compliance Does Matter-Every Call, Every Time", M. Jackson.
(ESC, Vol 1, 2, p. 18) Protection from bloodborne pathogens requires constant,
positive enforcement of the latest standards and proper use of personal
protective equipment.
"Cool in a Crisis", S. Crimando.
(SURV, Aug. 99, p. 19) Call centre operators must be prepared for any
eventuality they encounter at the end of the telephone line.
"Effective Emergency Response Plans: Anticipate
the Worst, Prepare for the Best Results.", C. Griffith. (ESC,
Vol 1, 2, p. 36) Hurricane Floyd is just the latest reminder of how important
emergency preparedness and disaster planning are to disminishing the loss
of lives and property.
"Mass Fatality Management: What Industry
Teams Should Know", T. Ralph. (DR GUIDE, 1999, p. 101)
"Post-Disaster 101: Document, Document, Document!",
T. Monroe. (DR GUIDE, 1999, p. 97)
"Put Humanity Back Into Business: Consider
Human Needs When Developing Your Disaster Plan", M. Carter.
(DR GUIDE, 1999, p. 105)
"Respirators: The Next Generation",
J. Willen. (SH, Vol 159, 5, p. 38)
"Terror Comes Calling", R. Massa.
(RM, Feb. 99, p. 10) More than ever before, U.S. companies are targets
of choice for terrorists of all stripes, both at home and abroad. There
are ways, however, to reduce the exposure, the potential damage and the
time it takes to recover.
"The Day the Bus Stood Still",
C. Hibbert. (SM, Sep. 99, p. 83) After a shooting, administrators in this
Indiana school district learned some crucial lessons about crisis management.
"The Emergency Response Team Model: A Common
Sense Approach", R. Lee, F. Borden. (DR GUIDE, 1999, p. 93)
"When Seconds Count: Automated Notification
in the Mission-Critical Environment", D. Krikac. (DR GUIDE,
1999, p. 98)
"Your Family Disaster Plan",
. FEMA. (DR GUIDE, 1999, p. 109)
FACILITY
ISSUES
"10 Obstacles to Workplace
Safety", G. F. Scannell. (SH, Vol 159, 1, p. 9) The biggest
obstacle to workplace safety is America's obsession with the bottom line.
"Electrical Safety", W. Brown.
(SH, Vol 160, 2, p. 44)
"Even Safety Directors Can Go To Jail",
P. R. Tyson. (SH, Vol 159, 1, p. 24) When investors come knocking at your
company's door, it pays to cooperate.
"From Bad to Good to Great: Companies Turn
Around Their Safety Records", C. Kedjidjian. (SH, Vol 159,
6, p. 32)
"High Technology Risks & Equipment Breakdown
Coverage", J. Kelley. (DRJ, Vol 12, 4, p. 18) The benefits
of computer technology are enormous, but high technology has made modern
equipment more fragile and much more expensive.
"HPR: The Stamp of Success?",
W. Luker. (RM, May 99, p. 47) Establishing your company's assets as highly
protected risks requires a lot more than just installing a sprinkler system.
By using the COPE-Plus approach to more completely reduce facility exposure,
you can realize favorable insurance rates and better long-term company
security.
"Industrial-Strength Contingency Planning",
T. Martin. (CPM, Vol 4, 4, p. 32) The plant or facility is a moneymaker
in today's business world, yet many corporations don't focus business
continuity planning efforts there.
"Lead-acid Batteries in the Hazard Assessment
and Planning Process", D. Koehler, W. Givigliano. (DRJ, Vol
12 , 3, p. 54) Disaster Response personnel, Business Continuity Planners
and other professionals who make it their business to know and understand
hazards in a business environment may overlook a common hazard in occupied
buildings. This "hidden" hazard? Lead-acid batteries used to
provide power for communications equipment or for UPS systems.
"Mitigation Reduces Glass Hazards",
V. Kubler. (DR GUIDE, 1999, p. 80)
"One If by Land, Two If By Wireless",
A. Keyes. (SM, Nov. 99, p. 38) Intruder alert systems have come a long
way since the Minutemen used lanterns to warn that the British were coming.
Here's what you need to know.
"Protection from Cover to Cover",
M. Daly. (SM, Aug. 99, p. 115) Queens Borough Library's protection measures
stack up well against those trying to make off with its valuable assets.
"Recovering a Boiler or Hot Water Heater
After a Natural Disaster", J. Hoh. (DRJ, Vol 12, 1, p. 82)
When planning for natural disaster recovery, carefully take into consideration
one of the most widespread and often overlooked potential dangers facing
emergency personnel: boilers and water heaters.
"Sick Inside: How to Heal a Sick Building",
N. Brandon. (SH, Vol 160, 1, p. 52)
"Space Storms", D. Strickland,
A. Deering & O. St.Cyr. (RM, Oct. Sup. 99, p. 2) Solar explosions
can wreak havoc on Earth, causing power outages and catastophic losses
for companies.
"Temporarily Out of Service",
J. Newton. (DRJ, Vol 12, 4, p. 22) During July 1999, the Canadian Telecommunication
system failed due to an electrical chain reaction. This article summarizes
the event and explores the ramifications of the occurrence.
"The Best of All Possible Systems",
S. Pharis. (SM, Jan. 99, p. 65 ) Find out what security managers need
to know to help their companies get the best access control and monitoring
system for their site.
"The Fire Fight: New Approach to an Old Threat",
G. Anschutz. (RM, Jul. 99, p. 49) Accidental fires continue to cause extensive
damage in commercial facilities. An innovative methadology known as risk-informed
protection is attracting wider attention as a cost-effective means of
battling the burn.
"The Risk of Fire in Data Processing Facilities..and
What To Do About it", M. Charney. (EMI, Vol 19, 1, p. 29)
The stark reality is that 95 percent of fire damage in data processing
facilities comes from smoke, not heat. In other words, the flames don't
destroy your EDP center and its contents, the acid smoke from the fire
does. When a fire has this type of head start, damages and loss of business
continuity will always be more extensive. Consequently, the first step
in developing a fire protection program for any data processing facility
is the design and installation of a fire and smoke detection system.
"Weathering the Storm", T. Harpole.
(RM, Jan. 99, p. 47) Recent severe hurricanes have underscored the necessity
for loss prevention efforts. Installing the proper glass type can prevent
breakage and resultant damage.
"When Physical Property Damage Occurs: Important
Damage/Site Assessment Issues", P. Moore. (DR GUIDE, 1999,
p. 82)
"Who's Wandering the Hallowed Halls?",
B. Weiser. (SM, Aug. 99, p. 57) Princeton's public safety team worked
with students to upgrade access controls without invading their privacy.
"Is Your Facility Ready for the Year 2000?",
B. Coates. (DR GUIDE, 1999, p. 78)
HUMAN
CONCERNS
"A Fistful of Dollars",
J. Wells. (SM, Aug. 99, p. 70) He's college educated and he's one of your
top managers. Could he also be stealing you blind?
"A Well-Rounded Approach to Safety",
R. Kulbick. (SH, Vol 160, 3, p. 56)
"Behavior-Based Safety", D. Groover,
S. Hodson. (CPM, Vol 4, 5, p. 30) You've heard the saying, "It's
all fun and games until someone loses an eye." Train your
employees to be accountable for themselves and keep an eye out for risky
behaviors.
"Eye on Workplace Violence",
B. Blythe, R. Gardner. (RM, Apr. 99, p. 43) Alarming statistics tell us
that, for many, work is not a safe place. What can a risk manager do to
help protect employees?
"First Aid and the Golden Rule",
S. Scheinberg. (SH, Vol 159, 2, p. 28)
"Get With the Program: Fight the Violence",
E. Agnvall. (SH, Vol 159, 1, p. 76) The internet can help you create or
improve your company's violence prevention program.
"Help Wanted: Violence Prevention for Retail
Workers", S. Graham. (SH, Vol 159, 1, p. 44) Each week, an
average of 20 people are murdered and 18,000 are assaulted while working.
"Personal Preparedness", D. Porter.
(DRJ, Vol 12, 1, p. 22) This article offers a helpful checklist of essentials
for preparing the individual home for unexpected disasters.
"Pre-Employment Testing: The Human Element",
J. Hurwitz, M. Ippel. (RM, Jun. 99, p. 35) Hiring the right person for
a particular job can prevent losses resulting from accidents, lack of
productivity or eventual termination. Pre-employment tests can help ensure
you find the right fit.
"Preventing Psychological Trauma",
M. Maly, C. Putt. (DRJ, Vol 12 , 3, p. 88) It is safe to speculate that
nearly everyone in the disaster recovery field knows about the recent
disaster at the Rouge Manufacturing Complex near Dearborn, MI. While the
pictorial and written images of the destruction to the plant itself, as
depicted in the media, are vivid, it is nearly impossible to read about
this disaster and be unmoved by the resultant human losses.
"Reducing School Violence", L.
Sullivan. (RM, Aug. 99, p. 39) Everyone seems to have an opinion on the
recent rash of school killings. This article offers some concrete ways
that businesses and individuals can get involved and support local students
and communities.
"Risky Business: Why Employees Take Risks
and What to Do About It", W. Atkinson. (SH, Vol 160, 2, p.
40)
"Seeing Through Enemy Eyes",
M. Scanlan, J. Autera. (SM, Apr. 99, p. 32) Countersurveillance that seeks
out the attacker's perspective is the key to good corporate executive
protection.
"Stop Insiders from Eating Profits",
A. Longmore-Etheridge. (SM, Nov. 99, p. 61) Kroger Company's loss prevention
team battled escalating employee theft with background investigations
and drug screening.
"The High Stakes of Child Safety",
A. Longmore-Etheridge. (SM, Oct. 99, p. 52) Casinos take up the challenge
of providing protection to their youngest patrons.
"The Tally on Retail Fraud",
M. Broughton. (SM, Nov. 99, p. 85) Retail loss prevention professionals
must educate executives regarding common types of employee fraud so that
they will support prevention policies.
"The Truth Is Out There", J.
Beaudette. (SM, Sep. 99, p. 135) Assessing a job applicant's credentials.
"To Dream, Perchance to Kill",
R. Depue, J. Depue. (SM, Jun. 99, p. 66) Violence at work and in schools
often has its genesis in destructive fantasies.
"Unbuttoning White-Collar Crime",
K. Riddle. (SM, Jan. 99, p. 57 ) To defeat fraudsters, companies must
establish strict policies and procedures, supplement them with employee
awareness programs, and enforce them consistently.
INFORMATION TECHNOLOGY
& TELECOMMUNICATIONS
"2000 BC"
, P. Rothstein. (IS, Sep. 99) Ten years ago, business continuity (BC)
and disaster recovery (DR) were industries ripe with potential. At the
close of the 90s, theyve gained a measure of maturityeven
though the realities werent always as rosy as the visions. Whats
in store for the 2000s?
"A Strategic View of Penetration Testing",
E. Schultz. (IS, Sep. 99) "White-hat" security testing is now
a mainstream business practice. So why are so many organizations still
missing the Big Picture?
"Automated Crime", D. Parker.
(IS, Sep. 99) Have you heard about the new tool that selects its victims
automatically, steals their assets and erases all evidence before they
can blink an icon? Get ready: Its on the way
if its not
already here.
"Automated Security", D. Parker.
(IS, Oct. 99) Defending against automated crime will require a new security
strategy based on "controlled unpredictability." Part 2 of 2.
"Backup to the Future: Beyond Traditional
Data Backup", P. Carrick. (CPM, Vol 4, 5, p. 14) Without provisions
and guarantees for the recovery of the data, other aspects of a disaster
recovery plan make little sense. It is the data that makes systems, networks,
and user activities purposeful.
"Balancing Acts", J. M. Saul.
(IS, Oct. 99) Every day infosecurity practitioners work with technologies
that are poorly understood by our legal system. As e-commerce raises the
stakes of enterprise liability and risk, that places us in a prime position
to serve as Guinea pigs should something go wrong.
"Bitter-Suite Security", M. Ulsch,
J. Judge. (IS, Jan. 99) Product suites represent an important evolutionary
step in enterprise security. But dont let the hype distract you
from the need for across- the-board security controls.
"Bridging the Gap", A. Briney.
(IS, Apr. 99) The meteoric rise of e-commerce gives infosecurity practitioners
a rare opportunity to pull a chair up to the boardroom table. But what
do you do once youre there? In this months Roundtable, security
managers at four Fortune 500 companies discuss how to tear down the walls
separating top management and security
and how to reposition security
as an integral part of the business process.
"Building a Better Backup", C.
Midgley. (CPM, Vol 4, 5, p. 15) Does it make sense to have several partial
solutions, when, with the right strategic backup tools, the foundation
is already in place for disaster recovery and business continuity?
"Building a People-Centered Culture in a
Digital Environment", B. Avey. (DRJ, Vol 12, 4, p. 47) Over
the past twenty years, the American economy has undergone a radical shift
from an industrial economy to a techonomy. As we move into the "Digital
Age,"
organizations must reevaluate traditional infrastructures,
redesigning themselves to move at what Bill Gates calls "the speed
of thought," rather than the lethargic pace of the industrial and
information ages.
"Business Drives Need For Enterprise-wide
Backups", P. Courtney. (EMI, Vol 19, 6, p. 35) While the contingency
plans of yesterday focused on the recovery of the mainframe environment,
the continued growth of new, distributed applications and their supporting
technologies today prompts the need for a centralized, automated approach
to recovery that encompasses the diversity of storage technologies.
"Business Recovery for Data Networks: Solutions
for Private Line & Frame Relay", R. Fisher. (DR GUIDE,
1999, p. 48)
"Casting the Net: Web-enabling Your Business
Continuity Program", A. De Lotto. (CPM, Vol 4, 9, p. 18) For
those in the business of contingency planning, web-based management systems
offer the detailed coordination and enhanced communication capabilities
so critical to that discipline.
"Choosing Business Continuity Options Strategically
in a Client-Server Environment", R. Iyer. (DRJ, Vol 12 , 3,
p. 48) Until recently, when a disaster struck an organization and destroyed
most of its facilities, business resumption and continuity meant frantically
relocating data center operations to a hot site, while the organization's
mainframe and peripherals were either repaired or replaced... No matter
how well-conceived and carefully crafted the disaster recovery plans are,
organizations can still lose time and money in the event of a disaster.
"Computer Continuity Around the World",
B. Cronin. (CPM, Vol 4, 7, p. 16) Businesses worldwide strive to protect
their technology infrastructures from operational disruptions, but the
major sources of these disruptions vary. Learn about contingency planning
concerns from around the world.
"Data Wars", S. Davies. (IS,
Feb. 99) The new European Data Protection Directive places strict controls
on the dissemination of personal data. It also puts Europe at odds with
the U.S., with billions of dollars in trade capital hanging in the balance.
"Disaster Avoidance and Disaster Recovery:
Don't Mistake One for the Other", K. Koski. (DR GUIDE, 1999,
p. 54)
"Disaster Recovery and Business Continuity
in a Client/Server Environment", R. Iyer. (DRJ, Vol 12, 2,
p. 48) What is a client/server environment, also referred to as client/server
architecture? Surely this approach to the application of computers and
communications technologies has been gaining significant attention in
the recent years. No organization of any size appears to be immune to
this revolutionary approach to the development of information systems.
So, what is it?
"Disaster recovery in the AS/400 Arena",
H. Royster, R. Schiesser. (EMI, Vol 19, 2, p. 33) A decade or so ago,
the thought of a major disaster striking a mainframe computer center was
an utmost concern among data center managers. As the core business of
large corporations became more totally dependent on reliable mainframe
services, the need to formalize and test disaster recovery plans became
readily apparent. The courtship of computer reliability and disaster recovery
is now shifting to the arena of midrange computers.
"Disaster Recovery or Disaster Tolerance:
The Choice is Yours", R. Glorioso, R. Desautels. (DRJ, Vol
12, 2, p. 72) Disaster Recovery and Disaster Tolerance are a necessity,
rather than an option, for an increasing number of businesses. The globalization
of business is driving the requirement for increased levels of availability
of IT resources. We have witnessed a dramatic increase in business awareness
of the importance of avoiding information system failures.
"DWDM Technology Aids Disaster Recovery Efforts",
N. Grayson, Mark DiMaria. (DRJ, Vol 12, 1, p. 89) As society moves inexorably
closer to the all-electronic age, the reliance on physical, in-person
transactions will diminish and eventually be replaced by electronic transactions,
smart cards, and other such services. Although this shift is significant
to all information and data-based institutions, it is particularly key
to the banking and financial industries.
"e-Continuity: Planning for e-Business",
M. Gonzalez, M. Solter. (CPM, Vol 4, 5, p. 22) As a business tool, the
Internet challenges organizations to practice "e-continuity"
and focus on the rapid expansion of continuity planning for the electronic
business.
"Electronic Vaulting: Facilitating the New
Era of Rapid Recovery", J. Lindeman. (DR GUIDE, 1999, p. 62)
"Emergency Management / Disaster Recovery
Systems: Evolving Technology", J. Bowen, R. Doull. (DRJ, Vol
12 , 3, p. 72) There should be no question in anyone's mind that the capabilities
of modern Information Technology will continue to grow at an increasingly
rapid pace for the foreseeable future. The question therefore arises as
to what will be the impact on the Emergency Management / Disaster Recovery
field and what should we be doing to best understand and utilize these
enhanced capabilities?
"Firewalls: Are We Asking Too Much",
F. M. Avalio. (IS, May 99) Allowing a new service through a firewall is
easy. Doing it while maintaining the same high level of security isnt.
"Firing Up Data Defenses", S.
Lodin . (SM, Oct. 99, p. 68) Find out how firewalls have evolved.
"Got Security?", A. Briney. (IS,
Jul. 99) The rapid growth of e-business has placed new demands on infosecurity.
The 1999 Industry Survey shows that in many ways, were not equal
to the challenge.
"Have You Backed Up Your Data Today?",
S. Burns. (SM, Nov. 99, p. 64) These data backup, storage, and testing
procedures are critical but oft-neglected components of a good business
continuity plan.
"Information Component Management",
E. Kahana. (DRJ, Vol 12, 1, p. 18) There is no doubt the dynamics of the
information marketplace are robust. Everyday, businesses not only generate
a plethora of information, but also continuously receive it. Be it through
scanned documents, desktop word-processing, e-mail, voice files, video
files, incoming mail, etc., a given company's information infrastructure
is steadily bearing a heavier load.
"Infrastructure Is Us", W. Schwartau.
(IS, Jun. 99) Railroads, bridges, highwaysinfrastructure used to
be such a clean concept. But the Information Age changed the rules of
the game, and the United States is still playing catch-up.
"Integrating Internet Recovery",
D. Cook. (CPM, Vol 4, 4, p. 4) In many organizations, the ability to leverage
their revenue-generating, cost-saving, and relationship-building web sites
has far outstripped their ability to recover them.
"Is Your Data Safe? Protecting Critical Data
in a Distributed Computing Environment", T. Gulley. (DRJ,
Vol 12 , 3, p. 80) Fire, flood, tornadoes, hurricanes, power outages,
terrorism, employee sabotage, Y2K
The list of potential disasters
that could effect or destroy a company is endless. Is all of your critical
data protected from a potential disaster? While many people would answer
"yes" to this question, the truth is in most cases it's not.
"Is Your DR Plan ready? Use your 20/20 Vision
to Ensure Success", P. Eckert. (DRJ, Vol 12, 2, p. 38) In
order to get an accurate picture of where we stand, it is always best
to use where we came from as a point of reference. We can look at where
we want to be, but hindsight is 20/20 and history is our best teacher.
"Is Your Web Site a Hacker's Delight?",
M. Gips. (SM, Aug. 99, p. 64) Whether the company hosts it own Web site
or has it handled by a service provider, in-house personnel should make
sure that security is part of the page.
"Learning from the Past: Moving Toward an
Automated Approach to Recovery", P. Eckert. (DR GUIDE, 1999,
p. 58)
"Leveraging Storage Capacity To Create an
Electronic Vaulting Service", B. Luedeman. (DRJ, Vol 12, 1,
p. 80) Synergy often exists where it is least expected, a fact which Speer
Communications recently realized. Launched in 1995 by Roy Speer, founder
of the Home Shopping Network, as the first totally digital television
broadcast facility, the company soon discovered that they were a step
ahead of their industry. The world still is not quite ready for digital
video and television, but it is ripe for an outsourcing service that provides
remote backup, recovery, and archive services.
"Mapping a Network Security Strategy",
B. Middleton. (SM, Feb. 99, p. 79) Following these steps can lead to stronger
security for corporate networks.
"Matching Wits Against Bits",
R. Mendell. (SM, May 99, p. 36) Computer-related crimes can often be solved
using traditional investigative skills.
"Minimize Regrets, Maximize Availability,
Be Prepared!", R. Iyer. (DR GUIDE, 1999, p. 65) ERP Architecture,
Infrastructure, and Business Continuity Planning.
"Minimizing the Cost of Computer/Network
Downtime", T. Poulter. (DRJ, Vol 12, 2, p. 12) This paper
explores the costs and causes of downtime as well as ways to minimize
such costs through downtime prevention, early problem detection and effective
recovery capabilities.
"Now What?", P. Jan Rothstein.
(IS, May 99) How one systems manager learned all about incidence responsethe
hard way.
"PKI: The Myth, the Magic and the Reality",
C. Breed. (IS, Jun. 99) Magic bullet? No. Killer ape? Not really. But
that doesnt mean a skillfully deployed public-key infrastructure
cant dramatically improve your ability to control online access
and mitigate security risks.
"Policies: The Path to Less Pain
&
More Gain", C. Cresson Wood. (IS, Aug. 99) Designing an infosecurity
policy is one thing. Implementing it is another. Heres how to overcome
10 common obstacles.
"Power Reliability: Planning Ahead Closes
the Gap Between Continuity and Chaos", M. Wuebben. (DRJ, Vol
12 , 3, p. 12) The distance between continuity and chaos in managing a
business is sometimes closer than many realize. Even the best laid plans
can be wiped away by the devastating effects of a natural disaster.
"Protect Your IT Infrastructure: Deploy an
Enterprise Power Management Solution", W. Scrivani. (DR GUIDE,
1999, p. 56)
"Remote Security: Sink or Swim?",
A. Briney. (IS, Jul. 99) Its hard to decide which of the various
remote access solutions best suits your enterprises needs. This
three-part article helps you sort out some of the options.
"Restoration Triage: First Aid for Electrical
and Electronic Equipment", L. Ackermen. (DR GUIDE, 1999, p.
70)
"SANS Technology Enables Mainframe Class
Business Continuity", F. Aylstock, K. DeOre & R. Latimer.
(DRJ, Vol 12, 4, p. 44) Heavy reliance on Unix and NT servers has thrust
increasing manageability and scalability problems on today's organizations.
This is especially true with backup and recovery techniques.
"Starved for Power: Computer Nutrition",
J. Mock, Jr.. (CPM, Vol 4, 3, p. 31) Computers have one distinctly human
trait: they can and will get sick if they don't get a stable, continuous
diet of quality electrical power. Power engineers and facility managers
now have to worry about the continuous availability of enough power to
meet demands and the quality of that power.
"Technical Triage on Virus Risks",
R. Jacobs. (SM, Sep. 99, p. 112) Often a virus's hype is worse than its
bite. Learn to spot the real risks.
"The 8 Hurdles to VPN Deployment",
C. King. (IS, Mar. 99) VPNs can save you up to 60% over private networks
and corporate modem banks. But be prepared to deal with these up-front
issues first.
"The ABCs of Internet Backup and Recovery",
R. Ganong, D. Hamilton. (CPM, Vol 4, 9, p. 14) Critical dependence on
Internet-based services is creating a demand for high-availability solutions
to interruptions. Where once technology recovery was measured in days,
most Internet recovery requirements are measured in hours.
"The Advancing Process of Business Continuity
Planning in North America", P. Moore, CBCP. (DRJ, Vol 12,
4, p. 54) Although our business and government organizations today are
more and more dependent upon information that allows mission critical
data to move quickly from one system to another, protection of these systems
in this distributive architecture alone does not ensure a successful recovery.
"The Changing, Expanding Role of Tape Storage:
It's Not Just for Backup Anymore", M. Stevens. (EMI, Vol 19,
3, p. 61) Two new tape technologies have entered the market recently:
the new StorageTek 9840 and the new IBM 3590E tape drives and tape cartridges.
"The Current World", D. Hayes.
(DRJ, Vol 12, 1, p. 54) Long experience with centralized mainframes has
resulted in a routinely held, but badly out-of-date, two dimensional view
of the interaction between the business world and systems. This article
proposes an alternative 3-dimensional view of the situation.
"The Evolution of Backup Strategies: From
Isolated to Distributed", I. Goodman. (EMI, Vol 19, 3, p.
47) The amount of mission-critical data stored on computer networks has
increased dramatically over the last decade. As the data held on networks
continues to expand, developing effective backup stratagies to protect
it from human and computer error and from natural disasters large and
small has become increasingly important.
"The Future is Now: New Technology Advances
Answer to Central Storage Disaster Problems", G. Pierman.
(DRJ, Vol 12, 2, p. 40) The landscape surrounding Disaster Recovery is
changing rapidly -- driven primarily by developments in computing and
communications. The lines between these two fields are becoming blurred,
with Local Area Network (LAN), Wide Area Network (WAN), Intranet and Internet
network applications becoming increasingly visible in small, medium and
large company environments worldwide.
"The Importance of Security on Intranets
and Their Firewalls", D. Woo, S. Tsang. (DRJ, Vol 12, 1, p.
38) The whole idea of contingency planning is centered around being able
to access and process reliable information when they are needed, even
at the time of a crisis, so that the critical functions can be performed
and the firm can achieve its business objectives.
"The Titanic Syndrome", S. Day.
(SURV, Aug. 99, p. 42) Data storage, back-up and recovery is an important
element of business continuity management.
"Tools of the Trade", E. Skoudis.
(IS, Mar. 99) So you want to defend your enterprise against attack? Make
sure you understand these popular hacker tools first.
"Tunnel of Secure Transmission",
C. Carlson. (SM, Jul. 99, p. 95) Find out whether virtual private networks
can give you a secure transmission tunnel.
"Using the Hacker's Toolbox",
B. Middleton. (SM, Jun. 99, p. 59) Security professionals can use hacker
tools preemptively to thwart attacks.
"Web-To-Host Solutions", L. Stevens.
(EMI, Vol 19, 4, p. 12) It's been about a decade since client/server systems
began taking over mainframe functions. Despite this, about 70 percent
of enterprise data still reside on legacy systems. And many experts expect
that percentage to remain relatively constant for the forseeable future.
"What Price Security?", L. Dean.
(SM, Jun. 99, p. 42) Electronic databases that make it easy for government
and private entities to gather, monitor, and exchange personal information
about every aspect of a person's life pose an increasing threat to individual
privacy.
"Whos Stealing Your Information?",
D. Denning. (IS, Apr. 99) In todays enterprise, the answer is everyone.
Heres what (and who) to watch out for, and how you can better protect
your companys jewels.
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